The Residential Purchase Agreement from the Greater Las Vegas Association of Realtors added the CLUE report as a due diligence option for buyers to request in 2009. Here is some more information about the CLUE report and how to obtain one.
What is a CLUE report?
The C.L.U.E.® (Comprehensive Loss Underwriting Exchange) Report. CLUE is a report of claims information generated by ChoicePoint, a consumer-reporting agency. Insurance companies report claim information to ChoicePoint, such as the type of claim and how much they paid on a claim. In exchange, insurance companies can access the claims history of a specific consumer or property. A CLUE report generally contains up to five years of personal auto or personal property claims history.
A CLUE report contains:
• Your name
• Date of birth
• Policy number
• Date of loss
• Type of loss
• Amount the insurance company paid
• Description of the covered property
• Property address (for homeowner coverage)
• Specific vehicle information (for auto coverage)
How insurance companies use CLUE reports
An insurance company may request a CLUE report when you apply for coverage or request a quote. The company uses your claims history, or the history of claims at a specific property, to determine if it will offer you coverage and how much you will pay. They believe past claims indicate that you’re more likely to file a claim in the future.
Who maintains this database?
The major issuer of CLUE reports is ChoicePoint, a Georgia company that is one of the country's biggest compilers and sellers of personal consumer data. A property loss database is also maintained by Insurance Services Office (ISO) which calls its database the Automated Property Loss Underwriting System, or A-PLUS. The Fair Credit Reporting Act entitles you to a copy of your CLUE report.
TO ORDER A CLUE Reports: Visit LexisNexis Personal Reports (formerly Choice Trust) or call (866) 312-8076 (automated voice line). NOTE: The homeowner must be the person ordering the report. If you are a buyer, check with your insurance company, they may be able to obtain the CLUE report as a service to you.
PrivacyRights.org website (Fact Sheet 26 - CLUE Insurance Databases)
